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Allergies and Nutritional Accommodations

KU Dining Services provides dietary accommodations for medical or religious reasons. If you have any questions or concerns, please fill out “Medical Statement for Students Requesting Dietary Accommodations for Medical Reasons” and contact the KU Dining Services registered dietitian, Christine Ebert, at cmebert@ku.edu or 785-864-2424. You may also wish to register with the Academic Achievement & Access Center 785-864 4064/Fax: 785-864-2817 or achieve@ku.edu should you find your dietary needs require specialized accommodation.

Procedure for Allergies and Nutritional Accommodations for Medical and Religious Reasons
  1. The KU Dining Services registered dietitian* will meet with the student and/or parent(s) to discuss the student’s specific dietary needs. At this meeting:
    • The KU Allergies and Dietary Accommodations Request Form will be discussed and completed. Please be sure to bring your documentation from your medical doctor concerning your food allergy. Please click here to download a PDF of the required documentation “Medical Statement for Students Requesting Dietary Accommodations for Medical Reasons.” Copies of the completed KU Allergies and Dietary Accommodations Form will be sent to all residential dining centers.
    • Net Nutrition, the online nutritional analysis program, will be explained. This program provides a convenient method to calculate the approximate nutritional values of food selections from various KU campus dining locations. The KU community can access this service here and be able to identify and flag their particular allergen(s). The program then filters out the menu item(s) that contain the flagged allergen.
  2. After this initial meeting, KU Dining Services registered dietitian* will:
    • Contact the management team of the dining center that the student will frequent most often and inform them of the student’s specific dietary accommodations.
    • Coordinate a meeting with the student and the dining center manager* as soon as the student arrives on campus at the start of the semester.
  3. At the initial meeting between the student and the dining center manager*, the dining center manager* will:
    • Review the KU Allergies and Dietary Accommodations Request From.
    • Take the student on a tour of the dining center. This tour will include food storage and production areas, service and self-access locations for specialized foods and equipment and will highlight areas of concern for the specific diet concern.
    • Introduce the student to other members of the dining center management team. This will ensure the student is familiar with whom to ask questions.
    • Identify specialized signage and location of signage for menu and/or ingredient alerts.
    • Review the instructions on the use of Net Nutrition.
    • Answer any questions/concerns the student may have.
  4. After the initial meeting between the student and the dining center manager*:
    • The dining center manager* will inform the dining center staff of the dietary accommodations.
      • KU Dining Services is committed to providing updated and ongoing training to our staff to safely prepare and serve foods to students with special dietary needs.
    • On request from the student:
      • The dining center manager* will provide recipe information and ingredient/ label information to the student.
      • The dining center manager* will be available throughout the semester to assist the student with any questions/concerns.
    • KU Dining Services registered dietitian* will contact the student periodically throughout each semester to ensure the student’s dietary needs are being fulfilled. If the student has concerns or issues, the student, dining center manager* and the KU Dining Services registered dietitian* will work together to address the concerns and agree on a resolution.

What can you do, in partnership with KU Dining Services, to have a fulfilling dining experience?

  • Know your allergy. Choose menu items that you know are safe with your specific food restriction. If in doubt, ask! We are always happy to show you labels or recipes. The KU Dining Services Staff have many talents but we cannot read your mind!
  • Be your own advocate.
  • Don’t be shy to create relationships with KU Dining Services Staff. This will help make your dining experience less stressful. We are here to help you and we look forward to working with you. We believe that by working together we can help you develop your knowledge about the menu items that fit your food restriction.
  • Use Net Nutrition.
  • Review the menu items served at the dining center before you arrive.
  • Please realize if you need to have a special menu item prepared, it will take extra time. Please plan accordingly.
  • Until you become familiar with the menu items and dining center, coming at less busy times is optimal.

In the case of an allergic reaction while in the dining center:

The KU Dining Services procedure is to contact 911 immediately and request medical assistance. Following an incident, the dining center manager* will inform the Director and Assistant Director of Dining as well as the Director of Housing. When the timing is appropriate, the dining center manager or KU Dining Services registered dietitian will follow up with that student to check on their situation and well-being. Please recognize…..

KU Dining Services is committed to providing an allergy friendly dining experience. However, the ingredients and nutritional content of food items served in the campus dining locations may vary. In addition, manufacturers may change their product formulation or consistency of ingredients without our knowledge, and product availability may fluctuate. While we make every effort to identify ingredients, we cannot assure against these contingencies. It is ultimately YOUR responsibility to determine whether to question ingredients or eat selected foods. KU Dining Services cannot guarantee the safety of students with life-threatening allergies.

Feel Better Meals

This service is available for students with dining plans residing in on-campus residence halls. While students are unable to come to the dining center due to common illness (flu, strep, etc.), they may request to have meals picked up at the dining center by a roommate/friend/RA who will deliver them to their room. Specific foods will be sent based on a pre-determined menu of clear liquids and/or foods best tolerated with flu-like/gastrointestinal symptoms. If students are unable to access the dining centers for another reason, i.e. severe injury affecting mobility, they can call the appropriate number and talk with the dining manager or supervisor. The ill student needs to make the call to the appropriate dining center and provide: their name, KUID number, phone number, hall, room number, AND the name of the person who is picking up the food from the dining center. That person must bring the ill student’s KUID with them for verification. The card will be swiped for the meal.

The Student can call the appropriate number anytime between 6:00 a.m. to 5:00 p.m. Mon. – Fri., Sat. & Sun. from 9:00 a.m. – 5:00 p.m. The phone numbers given will have voicemail capabilities IF by chance a staff person does not pick-up right away. Please leave your information on the voice mail. Students living on Daisy Hill (Self, Oswald, Ellsworth, Hashinger, Lewis & Templin or in Jayhawker Towers) contact Mrs. E’s Dining Center at 785-864-2260. Students living in Oliver Hall, please call Oliver Dining Center at 785-864-4087. Students living in GSP or Corbin Halls, please call North College Café at 785-864-3120.

Option 1 (suggested for first 24-48 hours of flu-like symptoms)
  • 2 – cans of clear soup or broth
  • 3 – pkgs. saltine crackers
  • 2 – hot tea bags
  • 1 – can of Sprite
  • 2 – apple juice
  • 2 – 12 oz. bottled water
  • 2 – gelatin cups
  • 2 KFS sets/a few napkins/ 2 paper hot cups/ 8 oz. disp. bowl
Option 2 (suggested for after fever subsides, 3rd-4th day)
  • 2 – cans of soup
  • 1 – pkg. oatmeal or Cream of Wheat
  • 3 – pkgs. saltine crackers
  • 1 – banana
  • 1 – cup steamed rice
  • 2 – slices bread
  • 4 – pkgs. peanut butter
  • 1 – turkey sandwich w/ cheese (1- mayo & 1- miracle whip)
  • 2 – hot tea bags
  • 2 – Packets of sugar
  • 1 – pudding cup or gelatin cup
  • 2 – fruit juices
  • 2 – 12. oz. bottled water
  • 2 – KFS set/napkins/ 2 paper hot cups/ 8 oz. disp. bowl

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